Channel Support Agent solution
Channel Support Partner Scope of Work
All our Channel Support Agents (“CSA”) are attached to one or several Business Partners in a territory. As a CSA, you would work with our Business Partners to provide technical support services to their respective customers. All Channel Support Agents are direct agents of our Business Partners.
Our Channel Support Agents are trained to undertake a lot of activities and task that keeps the Business Partners businesses going, including:
- Atmospheric Water Generator machine delivery to end users from our Business Partners to end user
- Setup of the Atmospheric Water Generator machines at the end users premises
- Atmospheric Water Generator machine maintenance
- Atmospheric Water Generator machine retrieval from end users
- Atmospheric Water Generator machine swap
- End user education and support
Why Become A Channel Support Agent?
- Training support from BEAPWater
- Patronage from our Business Partners and end users
- A pathway to becoming our Business Partner or Vendor
- Visibility in our user community for repeat patronage
Getting Started As A Channel Support Agent
In just 4 steps you should be up and running as our Channel Support Agent
- Take the Channel Support Agent Survey
- Complete the Channel Support Agent Checklist requirement
- Take the Channel Support Agency Training
- Get to know your local Business Partner
- Go Live